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FAQ's

This is SUCH a good question. I love to work with clients who feel a sense of purpose in their business and who believe in our creative vision & trust our expertise.
If you would like to book a discovery call and see if we’re the right fit, you can do that here – or you can learn a bit more about Sun Mother here.

Sun Mother offers free 15 minute discovery calls to talk through your business/brand needs. These are conducted via Zoom. You can ask any questions that haven’t been answered on the website or in our packages. You can book a time in here.

Once your project begins, we will communicate regularly via email. This way everything is documented and we don’t lose track of requests and changes etc. 

When you book one of our packages, you will receive a basic timeline which outlines our process, and what to expect. We keep our clients in the loop throughout the design & build process, and we are always contactable during business hours via email.

At Sun Mother we build our custom websites from a WordPress base. We believe in creating completely custom designs to suit the needs of each client and we always start from a blank canvas. We do not currently offer templates or duplicate sites.

We are currently shooting from our private studio, all products are shipped directly to us and we undertake these shoots solo. The client is involved in the preparation and mood boards and we have a process in place to ensure our vision is clear before the shoot begins.

You can view our services & starting prices here – if you would like to look at our full range of packages, please reach out to receive a copy here.

Anywhere from 4-12 weeks depending on the scope, the organisation of the client, the content provided, the branding and many other elements. Typically, for an average website you’re looking at around 6 weeks.

To begin your website build, we require high quality images, website copy and business branding prior to building. These are the basic bones needed for any website! Please reach out if you need support getting this together.

To confirm your place in our calendar we require a 50% deposit upfront, followed by fornightly payments which are due prior to completion. You can also request a payment plan if you need support. Reach out to find out when our next bookings are available.

Of course! Once we’ve finished our build, we will link you to a client portal with some videos on how to navigate your website, post blogs & add items to your shop. You will also receive a website owners manual so that you can keep it up to scratch and maintain it properly (they’re like cars you know). We also offer hosting and maintenance packages, and have an hourly rate for post-launch website changes, training + support.