fbpx

Frequently Asked Questions

This is SUCH a good question. I love to work primarily with service-based business babes who feel a sense of purpose in their business and who feel attracted to the work of Sun Mother Studio. 

If you would like to book a discovery call and see if we’re the right fit, you can do that here – or you can learn a bit more about Sun Mother here.

I offer free 15-minute discovery calls to talk through your business/brand needs. These are conducted via Zoom. You can ask any questions that haven’t been answered on the website or in our price guide. You can book a time in here.

Once your project begins, we will communicate regularly via email. This way everything is documented and we don’t lose track of requests and changes etc. We are also able to book in scheduled calls/Zoom calls once you are a confirmed client ☺️.

When you book a package with Sun Mother, you will receive a welcome kit, along with a timeline that outlines the design process, and what to expect during the project. I keep my clients in the loop throughout the design & build process, and am always contactable during business hours via email!

At Sun Mother we build our custom websites from a WordPress base. We believe in creating completely custom designs to suit the needs of each client and we always start from a blank canvas. We do not currently offer templates or duplicate sites.

You will receive a website owner’s manual so that you can keep your site up to scratch and maintain it properly (they’re like cars you know) each month. I also offer hosting and maintenance packages and have an hourly rate for post-launch website changes, training + support. Feel free to reach out for any clarification!

You can view our services + request a price list here.

To confirm your place in the calendar I require a 50% deposit upfront, followed by fortnightly payments which are due prior to handover. You can also request a payment plan if you need support. Reach out to find out when our next bookings are available.

Anywhere from 4-12 weeks depending on the scope, the responsiveness between the client + Sun Mother, the content provided, the branding process and many other elements.

Typically, for an average website, you’re looking at around 6 weeks.

To begin your website build, you’ll need to have high-quality images, your website copy and a business branding pack (more than just a logo) prior to building. These are the basic bones.

Please reach out if you need support getting this together.

Of course! Once we’ve finished our build, we will link you to a client portal with some videos on how to navigate your website, post blogs & add items to your shop.